Privacy Policy

This privacy policy explains how No Ceilings Consulting, LLC (“we,” “us,” or “our”) collects, uses, and protects your personal information when you use our services, including visiting our website (https://www.noceilings.io), uploading documents, or engaging with us through forms, marketing, or other interactions. If you have questions or concerns, please use our Contact Form.

What Information We Collect

Information You Provide Directly

We collect information you voluntarily submit to us, such as:

• Your name
• Email address
• Phone number
• Documents you upload (e.g., bid forms, terms, or requirements)

Uploaded documents may contain personal, business, or contractual details. Please ensure you have the right to submit any files you upload, as we do not verify ownership or permissions for such content.

Information Automatically Collected

When you interact with our website, we may collect certain technical data automatically, including:

• IP address
• Browser type and version
• Device type and operating system
• General geographic location (based on IP)
• Usage data such as pages visited and time spent on the site

We do not knowingly collect sensitive personal information such as racial or ethnic origin, health information, or financial details.

How We Use Your Information

To Provide and Improve Our Services

• Process your submissions and documents
• Respond to your inquiries and provide support
• Manage user accounts and preferences
• Improve site functionality and user experience

Communication and Marketing

If you opt in, we may send you:

• Service updates and announcements
• Marketing emails and newsletters

You may unsubscribe at any time by following the unsubscribe link or contacting us directly.

Security and Compliance

• Protect our website and users from fraud or unauthorized access
• Comply with legal and regulatory requirements

Uploaded documents are stored securely and are only accessed by authorized personnel for legitimate business purposes.

Legal Basis for Processing Your Data

We process your personal data based on one or more of the following:

• Your explicit consent
• To fulfill contractual obligations or requests you make
• Compliance with legal or regulatory requirements
• Our legitimate interests in operating, improving, and protecting our business and services

Sharing Your Information

Trusted Service Providers

We may share your information with third-party vendors who help us operate our services, such as:

• Website hosting and maintenance providers
• Analytics services (e.g., Google Analytics)
• Email marketing platforms

Business Transactions

If No Ceilings Consulting, LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you if this occurs.

Legal Requirements

We will disclose your information if required by law, legal process, or governmental request.

Uploaded documents will never be shared without your consent unless legally required.

Cookies and Tracking Technologies

What We Use Cookies For

• Essential website functionality (e.g., session management)
• Performance and analytics to understand user behavior
• Enhancing user experience

Managing Cookies

You can control or delete cookies through your browser settings. However, disabling certain cookies may affect site performance or features.

Google Analytics

We use Google Analytics to analyze site traffic. To opt out of Google Analytics tracking, visit: https://tools.google.com/dlpage/gaoptout.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. When no longer needed, we securely delete or anonymize your data.

Data Security

We implement reasonable technical and organizational safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. You submit data at your own risk and should use secure networks.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have collected such data, please contact us immediately so we can delete it.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

• Access the information we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your data
• Restrict or object to certain data processing activities
• Withdraw consent where applicable

To exercise these rights, please use our Contact Form. We will verify your identity before fulfilling requests to protect your data.

Do Not Track Signals

Currently, we do not respond to browser “Do Not Track” signals due to the lack of industry standards and enforcement.

State-Specific Privacy Rights

If you reside in a state with specific privacy laws, such as California’s CCPA, you may have additional rights including:

• Opting out of the sale of your personal information (we do not sell your data)
• Requesting a copy of your personal information
• Designating an authorized agent to make requests on your behalf

To submit privacy-related inquiries or requests, please use our Contact Form. We will require identity verification to protect your information.

Updates to This Privacy Policy

We may update this policy occasionally to reflect changes in our practices or legal requirements. The most current version will always be posted on this page with the effective date noted at the top. For significant changes, we may notify you directly.

Contact Information

If you have questions or concerns about this privacy policy or our data practices please use our Contact Form.